Play option unavailable

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justjwats
Newbie
Newbie
Posts: 4
Joined: Sat Jul 02, 2016 4:23 am

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Hi folks,

I'm a returning vet trying to get in on the fun here but having some issues. Please does anyone have any suggestions? I've spent 2 days on this.

image.png
I've clicked "setup", selected appropriate folder but the play option is invalid and no indication of download in progress.
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Cyclone
Administrator
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Posts: 517
Joined: Thu Mar 29, 2018 1:41 am
Location: Australia

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Hello there,

Just following up with this. I'm assuming you're the person I assisted on the Discord server?

If you are, I'll just put the answer to this problem here in case others find it useful. It was a network issue of some kind on the user end preventing them from connecting with our servers and successfully downloading the required files to launch the game. We diagnosed it by getting them to use a mobile hotspot with their laptop to see if that would initiate downloads.
Cyclone
SWG Awakening Administrator and Community Support Team Lead
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