new launcher

Awakening Galaxy General Discussion
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Gutwrench
Jr. Member
Jr. Member
Posts: 38
Joined: Mon Mar 02, 2015 11:48 am

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the new launcher does not work for me. I have tried 5xs + to swap files as you have stated. there are no profile files in my swg awakening file. the profiles for me are located in the old star wars galaxies folder. So, I really just don't know what to do. This may mean goodbye awakening
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Oldbugss
Padawan
<font color=#40FF80>Padawan</font>
Posts: 26
Joined: Fri Aug 21, 2015 3:58 pm

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Don't give up. We have great support. I don't have the answer but I highly suggest you use the discord chat where you can open a ticket and get an answer. This has a solution, stick with it.

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Cynar
RETIRED*
<b>RETIRED*</b>
Posts: 2808
Joined: Sat Sep 06, 2014 6:40 am

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Hop on Discord for sure. You don’t have to talk, you can always chat with someone. All problems have a solution!
Cynar
Retired Founder of SWG Awakening
My posts do not reflect the current views or opinions of the Awakening staff team. Please do not mistake them for that of the Awakening staff.
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Cyclone
Administrator
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Posts: 517
Joined: Thu Mar 29, 2018 1:41 am
Location: Australia

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As stated by all above. Use our support infrastructure. We're happy to assist any and all that reach out through the proper methods. Discord is definitely preferred over the admin email as you will get more timely assistance that way. It should be a fairly simple process to figure out what we need to do to get you up and running again.
Cyclone
SWG Awakening Administrator and Community Support Team Lead
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