Can’t log in to sever
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- Newbie
- Posts: 12
- Joined: Mon Jun 19, 2017 11:36 am
Don’t I use the user Id and password that I use here in these forums?
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- Administrator
- Posts: 517
- Joined: Thu Mar 29, 2018 1:41 am
- Location: Australia
Hello Bumrush,
Yes, you do use the same login details to login to the game. If you are still having issues please try resetting your password through the website for me, making sure it doesn't contain any strange symbols. It may just be a case of loss of sync between the website and game server. If this doesn't fix your issue please let me know on this post and we'll proceed from there.
Thanks for choosing Awakening!
Yes, you do use the same login details to login to the game. If you are still having issues please try resetting your password through the website for me, making sure it doesn't contain any strange symbols. It may just be a case of loss of sync between the website and game server. If this doesn't fix your issue please let me know on this post and we'll proceed from there.
Thanks for choosing Awakening!
Cyclone
SWG Awakening Administrator and Community Support Team Lead
Rules & Policies | ToS | Play Now | Awakening Discord | Events
SWG Awakening Administrator and Community Support Team Lead
Rules & Policies | ToS | Play Now | Awakening Discord | Events
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- Newbie
- Posts: 12
- Joined: Mon Jun 19, 2017 11:36 am
Well I changed my password because I used to play on awakening stopped then came back and forgot my password. So idk? I’ll try again and let you know thanks for your response!
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- On-Leave (Staff)
- Posts: 251
- Joined: Sun Feb 26, 2017 8:52 pm
We have identified the issue and working on a fix. More information can be found here: viewtopic.php?f=31&t=10915
Dirge
SWG Awakening Administrator and Developer
Rules & Policies | ToS | Play Now | Awakening Discord | Events
SWG Awakening Administrator and Developer
Rules & Policies | ToS | Play Now | Awakening Discord | Events
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- Newbie
- Posts: 12
- Joined: Mon Jun 19, 2017 11:36 am
Thank you Dirge! So that link you sent me you’ll post and update when the issues resolved?
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- On-Leave (Staff)
- Posts: 251
- Joined: Sun Feb 26, 2017 8:52 pm
That post explains that if you visit your own profile page and reset your password there it will also trigger a reset on the game server. This is the workaround until I can update the forgot password function. I will update that post when complete but nobody will have to wait for the fix to play.
Dirge
SWG Awakening Administrator and Developer
Rules & Policies | ToS | Play Now | Awakening Discord | Events
SWG Awakening Administrator and Developer
Rules & Policies | ToS | Play Now | Awakening Discord | Events