Ticket Tracker

How to Open a Ticket

The Awakening ticketing system is fully integrated with our official Discord server. To submit a ticket, you will need a Discord account. You can access Discord by downloading the app here, or by using the web version. Once you have an account, join our Discord server using this invite link.

After joining, you’ll see a list of channels on the left-hand side of the interface, organized by category. Look for the category labeled TICKET CREATION LOBBY. Inside it, you’ll find the channel #create-a-ticket. This channel contains detailed instructions for submitting tickets related to:

• General & Technical Support
• Multi-Account Requests
• Bug Reports

Please follow the instructions provided to ensure your ticket is handled as efficiently as possible.

Note: Each user may have up to five (5) open tickets at any given time.