Support

Support and Bug Ticket System




SWG Awakening Support System Information

The SWG Awakening support ticket system is integrated into our Discord server, in order to create a ticket to get support you will need to signup to Discord (if you haven't already) at the Discord Registration form. When you have done this you can either download the discord app here or continue using the web browser for Discord, and sign in to your created account. Once you choose which way you would like to use Discord you will need to join up to our Discord server via https://discord.gg/QxQSXwY

When you join our server you will see a channel list on the left hand side of the window, via this, navigate your way to the "AWAKENING SUPPORT TICKETS" category. There you will see a channel by the name of "#ticket-creation-lobby", you will need to follow the instructions for ticket creation posted and pinned to that channel, to help you in the process of creating your private ticket. A maximum of three tickets per user can be open at a time.