Awakening FAQ

Awakening Frequently Asked questions

What is Star Wars Galaxies?

Star Wars Galaxies was a Star Wars themed massively multiplayer online role-playing (MMORPG) made for Microsoft's Windows Operating System. The game was developed by Sony Online Entertainment and published by LucasArts. Star Wars Galaxies was initially released on June 26, 2006 and later officially shut down on December 15, 2011 after receiving numerous content expansions and major updates.

What is Star Wars Galaxies Pre-CU and why bring it back?

Star Wars Galaxies Pre-CU (Pre-Combat Upgrade) refers to the game as it was played during and prior to the publish 14.1 of the game, just before the "Combat Upgrade" (CU) was implemented. This period of the game existed from launch until the Combat Upgrade's release on April 27, 2005.

Many SWG fans agree that Pre-CU was the high point of the game, while the level based CU update changed the game for the worse.

It is our goal here at SWG Awakening to bring SWG Pre-CU back to the masses in all its glory.

How do I connect to your server?

To play on our server, you will need a copy of the original Star Wars Galaxies client. You must legally own either Star Wars Galaxies: An Empire Divided, Star Wars Galaxies: Starter Kit, Star Wars Galaxies: Total Experience or Star Wars Galaxies: The Complete Online Adventures. No expansion packs are needed to connect to our server(s). Clients obtained through illegal means are strictly forbidden. Copies of the game are still available at most major online retailers (e.g. eBay, Amazon). Please visit our how to connect page for a full guide on how to connect to SWG Awakening.

How do I make an account?

You can make an account by clicking on register on the top navigation menu, or the user information box on the right side of the page. You use the same account to login to the website and swg game server.

How many accounts can I have?

You can only have one account. Each account provides 10 character slots and allows up to 2 characters online at the same time. Exceptions for more accounts are made for family, roommates, and others living in the same household, however, these need to be applied for. To apply for an exception please use the ticket system.

Is running a Star Wars Galaxies server legal?

Yes it is. SWG Awakening does not use any server code that was written by Sony Online Entertainment. All code was written from scratch by SWGEmu & Awakening Developers. All code is licensed under the GNU Affero General Public (AGPL) License.

How do I report a bug?

To report a bug, please visit our ticket system.

Please allow 24 to 48 hours for a response.

How do I open a support ticket?

To open a support ticket, please visit our ticket system. This is also the the spot to submit multi-account exception request for multiple players in the same household.

Please allow 24 to 48 hours for a response.

How do I make a suggestion?

We welcome any suggestions that will improve game play for our players. To make a suggestion, please visit our suggestion forum.