Frequently Asked Questions (FAQ)
About SWG & Awakening
What is Star Wars Galaxies?
Star Wars Galaxies was a massively multiplayer online role-playing game (MMORPG) set in the Star Wars universe. Developed by Sony Online Entertainment (now known as Daybreak Game Company LLC) and published by LucasArts (now known as Lucasfilm Games LLC), it launched on June 26, 2003 and officially shut down on December 15, 2011, following multiple expansions and updates.
What is Star Wars Galaxies Pre-CU and why bring it back?
Pre-CU refers to the state of the game prior to the Combat Upgrade (CU) introduced in April 2005. Many players consider this era the most authentic and enjoyable version of SWG. At Awakening, we aim to faithfully restore that Pre-CU experience for the community whilst adding in some additional QoL changes and extra content/systems that don't change the core of Pre-CU SWG.
Is running a Star Wars Galaxies server legal?
Yes. Awakening runs on custom server code originally developed by the SWGEmu project and extended by our development team to fit our vision. No original Daybreak Game Company LLC (formerly Sony Online Entertainment) code is used. Our server code is released under the GNU AGPL. All of our open-source repositories are listed on our GitHub Organisation. We also require players to legally possess an original copy of the SWG game client in order to connect to our game server(s).
Getting Started
How do I connect to your server?
To play on Awakening, you’ll need to legally own a copy of the original Star Wars Galaxies client (e.g. An Empire Divided, Total Experience, or The Complete Online Adventures). Expansion packs are not required. Pirated clients are strictly forbidden.
Visit our Play Now page for a full setup guide.
How do I create an account?
Click “Register” on the top navigation bar or use the user login box on the right if you already have an account. This account is used to log in to both the website and game server(s).
What rules should I be aware of?
All players are expected to follow our community rules and terms of use to ensure a fair, respectful, and fun experience for everyone.
By registering an account and connecting to the server, you agree to abide by our Terms of Use and Rules and Policies.
These cover topics such as respectful behavior, account usage, exploitation, PvP conduct, and community guidelines. Please make sure to read them before diving in.
Failure to follow the rules may result in warnings, suspensions, or bans at the discretion of the staff team.
How many accounts can I have?
Each person is allowed one account, which includes:
- 10 character slots
- Up to 2 characters online simultaneously
Support & Feedback
How do I report a bug?
Please submit bugs through our ticket system.
How do I open a support ticket?
Use the ticket system for all support-related issues, including technical help and household multi-account requests. Please view the Tickets and Response Times post for more information about tickets and response times.
How do I make a suggestion?
We welcome ideas that improve the game! Please post your suggestions in our Suggestion forum.
Additional Info
Is the game free to play?
Yes! Awakening is completely free to play - there are no subscription fees or pay-to-win mechanics. Our project is run by passionate volunteer community members who keep the galaxy alive for everyone to enjoy.
If you’d like to support the costs of server hosting, software and infrastructure, consider making a contribution via our Donations page. Every bit helps keep the server online and strong - thank you for your support!
What time zone is the server in?
The server operates in UTC-4 (Eastern Time, U.S.). We do observe Daylight Saving Time shifts. Scheduled events and resets follow this timezone unless otherwise noted.
Where can I talk to the community?
Most of our community activity happens on our Discord server, which is the best place to ask questions, get help, meet other players, and stay up to date with announcements.
While we do have forums, they're used less frequently by the community and are mainly used for formal communications by the staff team and server notices. That said, they’re still open for members to post, browse past discussions, or search for information.
You can also chat in-game using the General chat channel to connect with players online.
Join the Team
Can I volunteer to help the project?
Absolutely! Awakening is built and maintained by dedicated volunteers - and we’re always on the lookout for passionate, community-minded players in good standing to join the team.
Whether you're a developer, community moderator, event coordinator, artist, or just someone eager to contribute, we’d love to hear from you. View our current openings on the Staff Recruitment forum.
Your time and skills could help shape the future of the server - join us in keeping the galaxy alive!
