Ticket Tracker

Information - How to Open a Ticket

The Awakening ticket system is integrated into our Discord server. To create a ticket you will need to sign-up to Discord (if you haven't already), at the Discord Registration form. When you have done this you can either download the Discord app here, or continue using the web browser. Once you have chosen, you will need to login with your account and join up to the official Awakening Discord server via this link.

When you join our server, on the left hand side of the window you will see a list of voice and text communication channels, broken up into categories. You will find the "TICKET CREATION LOBBY". This category houses the ticket creation channel #create-a-ticket. Click on this, it contains instructions on how to create support, multi-account and bug report tickets.

Note: A maximum of four (4) tickets per user can be open at a time.