Hello Awakening,

It slipped my mind to write a post here to update you all on the server issues many players have been facing over the last few days. Sorry about that. These issues are hopefully resolved now. Please see a copy of the updates I posted to Discord below:

Original:

Hello all, we are aware that the server has been suffering from some instability in the form of increased latency and packet loss over the last few days.

I have done a reboot of the Core3 (SWG) server which unfortunately has not alleviated our issues. I have contacted Dirge to get him to coordinate a full reboot of our host machine and to investigate the issue with our hosting provider, OVH, if necessary.

Please bear with me, and know that I am aware of the issue and working to get it resolved for you. As always, thanks for your patience and understanding.

Link to Discord Message

Latest Update:

Hiya everyone, Dirge and I have completed a full reboot of our host machine to give the hardware a well-deserved refresh after an impressive uptime run on our main server. We’re hopeful this will help resolve the performance issues many players have been experiencing recently.

As of this moment all systems should be back online. If you notice any packet loss or increased latency/ping, please report it via #create-a-ticket - don’t assume someone else has already done so.

We really appreciate your patience while we worked through this. Hopefully this marks the end of the recent bumps, but rest assured we’ll continue to investigate and work with our hosting provider if further issues arise.

P.S. the automated server restart will still occur at the regularly scheduled time on Monday.

Link to Discord Message

Hello Awakening,

I wanted to give you a quick update on some recent work I’ve been completing behind the scenes.

First, our web server has been upgraded to a newer OS. This resolves some issues that had started appearing on the older system. It will improve system security, and should improve overall stability too. I’ve also refined the Live server’s database backup and remote archive scripts. These are now more resource-friendly, putting less strain on the server's resources, including disk and network I/O. This should help reduce the occasional lockups we’ve seen recently, which are likely due to our databases steadily growing larger due to the 10+ years of data within them, which has resulted in increasing server load when the backups are created and archives dispatched.

The bigger change is new automation that I’ll be trialling with next week’s scheduled restarts. All going to plan, the Test Server will now automatically refresh with the latest Live Server database archive every Monday at 2 AM US Eastern Time.

Here’s how it works:

• At 2 AM on Monday, the latest archive will download (rate-limited for stability). During my testing this usually took about an hour or slightly more.
• Once the download completes, the Awakening Core3 Test Server will go offline for ~20-30 minutes while the archive is extracted and the databases are updated.
  • The extended downtime is due to host machine limitations: its storage is only provisioned to hold one full database and one compressed archive at a time.

What this means for you:

• You’ll always have an up-to-date Test Server environment for experimenting before making changes or commiting to using a rare item/resource on the Live Server.
• Event Coordinators can design and plan events using current data without waiting on manual updates.
• Support staff can more easily reproduce and resolve technical issues related to community support tickets.
• Developers gain a reliable space to test changes with data that closely matches Live.

Overall, this should make both player experience and staff workflows smoother. Thanks for bearing with the short Test Server downtime while the process runs. This change should pay off in better reliability and more opportunities for everyone. If you've read this far, thanks for your time. I'll be moving onto getting a WIP launcher update finished next which should resolve some issues which players have reported. After that, hopefully I'll have time to continue getting a couple more WIP bosses finished so you all have some new foes to hunt for and loot to collect.

Hello all, we have become aware that another Star Wars Galaxies private server has allegedly been the victim of a malicious data breach. We have not been directly impacted by this, however, we are issuing this advisory out of an abundance of caution and commitment to the safety of our community.

Recommended Actions:

If you have accounts on any other SWG private servers, we strongly recommend taking the following steps immediately:
Change your SWG Awakening account password

• Login to your account via our website.
• Navigate to your account settings and select the option to change your password.
• Create a new, strong password that you have not used elsewhere.

Do not reuse passwords across services

• Avoid using the same password on multiple websites or services, especially if any of those may have been compromised.
• Reusing passwords significantly increases your risk if any single account is breached.

We take the security of your data very seriously at SWG Awakening. In response to this incident, we will be conducting a thorough internal review of our systems and security protocols to ensure that all necessary measures are in place and your information continues to remain safe into the future.

Thank you for your vigilance and continued support.

– The SWG Awakening Team

Woohoo May 4^th is here!

We will be conducting a server restart to enable the Awakening event system from an ad hoc server restart on Friday the 2^nd of May through until the scheduled server restart on Monday 12^th of May. We will be giving players a chance to get two random event paintings, as this is the 10^th Star Wars Day we have experienced since Awakening's inception, we are bringing back all of the prior series of May 4th paintings, to give our player a chance to finish off any sets they may be missing some pieces from. These will be able to be collected once per account (put in the inventory of the first character to login after restart). The commemorative badge for May 4^th 2025 will be awarded to each character that is logged in during the event. Like usual there will also be boosted XP during the event, this will be equal to three (3) times the base server XP rate. Keeping in mind that the server is currently on two and a half (2.5) times the base XP rate.

The Event team is planning on holding:

• A Vehicle Race for a prize of a Rare Vehicle See link: Vehicle Race Details - Congratulations to Krood our Race Winner.

• A Scavenger Hunt for Minor Tokens and a Named Crystal - is live! See: Scavenger Hunt Details - Congratulations to Gref our Scavenger Hunt Winner

• A Major Token Lottery - Located at Coronet, Corellia outside the Starport at (/waypoint -152 -4725) - Congratulations to Survo our Lottery Winner.

More details will be provided by the event team as they are finalised.

There may be additional spontaneous/semi-spontaneous events being held throughout the week. The occurrence of these is solely based on the availability of our volunteer Event Coordination team members.



To summarise everything that’s guaranteed to be happening during the week:

• Two random May 4th event paintings per account, from any existing May 4th painting series (put in the inventory of the first character to login)

• A May 4^th 2025 event badge per character logged in

• Increased XP rate (3x the base rate)

All of these will be available from Friday the 2^nd of May’s ad hoc reset, to the scheduled server restart on Monday 12^th of May.

Thank you all for playing SWG with us on Awakening. We hope you enjoy!

The staff team wishes you a happy Star Wars Day, May the 4^th be with you all!

The live server has been updated to Hotfix/Patch 10.0.7 with the scheduled server restart at 8:00am this morning (ET).

Please restart your game clients and launcher to fetch the most up to date client files.

You can find the patch notes here.