An issue has been discovered following a recent update to the forum software that may affect users attempting to login to the game after a password reset. There has been a change to the "Forgotten Password" function which will not trigger a sync with user accounts on the game server. Until this issue has been resolved any players resetting their password with this method must perform another reset on their profile page using a password which is different to the one they currently have set on their account. The reset operation from that page has not been affected by the update and will properly trigger an account sync.
We apologize for the inconvenience this may have caused to any of our players.